POPIA Compliant · South Africa

Privacy Policy

Nivira is committed to protecting your personal information in accordance with South Africa's Protection of Personal Information Act (POPIA).

Last updated: May 2026

Who We Are

Nivira is a South African web development studio that builds websites for businesses nationwide. We are the responsible party for personal information collected through this website.

Website: www.nivira.co.za  ·  Email: hello@nivira.co.za  ·  Location: Johannesburg, South Africa

Information We Collect

When you use our website or contact us about a project, we may collect:

  • Contact details: Name, email address, phone number
  • Project information: Business type, service needed, project description
  • Website usage: IP address, browser type, pages visited (via cookies)
  • Communications: Messages sent through our contact form or email

How We Use Your Information

We use your personal information only for the following purposes:

  • To respond to your project enquiries and quote requests
  • To communicate about project progress and deliverables
  • To send invoices and project-related updates
  • To improve our website and services
  • To comply with legal obligations under South African law

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Security & Retention

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

Your information is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by South African law — typically up to 3 years for client records.

Form submissions are processed securely via Netlify Forms and Formspree. No payment information is collected or stored on our servers.

Cookies

Our website uses minimal cookies for essential functionality only — no tracking cookies, no advertising cookies, and no third-party analytics beyond what Netlify provides for site performance.

By continuing to use our website, you consent to the use of essential cookies required for the site to function correctly.

Your Rights Under POPIA

As a South African data subject, the Protection of Personal Information Act grants you the following rights regarding your personal information.

Right to Access Request a copy of your personal information we hold
Right to Rectification Correct inaccurate or incomplete information
Right to Deletion Request deletion of your personal information
Right to Object Object to certain types of processing
Right to Withdraw Withdraw your consent at any time
Right to Complain Lodge a complaint with the Information Regulator

South Africa Information Regulator

If you believe your privacy rights have been violated, you have the right to lodge a complaint with the South African Information Regulator — the official body that oversees POPIA compliance.